Nope, no subscriptions needed! Your information is securely stored on our protected platform. If you ever need to update your phone number, address, or emergency contacts, there’s no need to purchase a new tag. Just email hello@shilohshouse.com and our dedicated team will update your linked info on the spot!

We offer three fabulous sizes:

• Micro: Perfectly petite for pets under 7 lbs.

• Standard: is our one size fits most option.

• Jumbo: A magnificent option for pets over 50 lbs.

We stand by the quality and craftsmanship of our pet ID tags. Each tag comes with a warranty that covers any manufacturing defects. If you encounter any issues with the tag's durability or engraving, please reach out to us, and we'll be happy to assist you with a replacement or repair.

Let's face it, pets are dirty! To ensure your QR code remains grime-free and your pet ID tags stay in top condition, here's a maintenance guide:

Maintenance:

• Basic Cleaning: Wipe the tags with warm water and a mild soap. This will help remove any surface dirt or grime.

• Deep Cleaning: For a more thorough clean, use La's Totally Awesome Cleaner to wipe down the tags. This cleaner is effective for removing tough stains and maintaining the tag's durability.

Enhancing Shine:

• To enhance the shine and keep the tags looking brand new, apply Novus 7020 Shine #1. This product is excellent for polishing and protecting acrylic surfaces.

Regular maintenance will ensure your pet ID tags remain vibrant and functional. 

• Our tags are crafted from American-manufactured acrylic, ensuring vibrant colors that pop and stunning designs that reflect your pet's unique spirit. Acrylic is renowned for its exceptional durability, making it resistant to scratches and impacts, ensuring your pet's tag remains in pristine condition over time.

• Unlike most tags that use heat transfer printing or paint, which can fade or peel, we use engraving techniques. This method ensures that the details on your pet's tag are permanent and clear, providing long-lasting readability and style.